Google Home devices usually receive firmware updates but they’re installed automatically and you usually don’t notice which has caused many to stop working. However, it seems one of the recent Google Home firmware updates has been bricking some devices and they can’t be fixed. Yes, some devices started working after several maneuvers, but many have been left useless.
Google claims that there’s also a flash memory issue that’s corrupting the file system on the same devices. Google has declared that it’ll replace any of its Home smart speakers that have stopped working after a firmware update, as reported earlier by 9to5Google saying it’s found a fix for the problem, which was caused by an error in an automatic firmware update.
We are aware that a small number of Google Home and Google Home Mini devices are affected by an issue that causes the device to stop working, Google told CNET in a statement. We have a fix that will put a stop to the issue from happening and will be rolling it out soon. We are replacing affected devices.
According to the report, Devices will be replaced even if they’re no longer under warranty.
Google Home users were complaining about Google forums and Reddit, Android Police reported. Many users have been saying since last month that their devices were stuck with lights on.
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The team is conscious of these particular issues with both Google Home Minis and Google Home devices becoming unresponsive and. This issue has been fixed in many cases by simply unplugging and re-plugging the speaker. Other users had to give their speakers a factory reset, and their problem was solved, but many others still don’t work. A Google association specialist wrote that the team is working on this issue and checking the root cause since not all Google Home devices are affected. Luckily there’s hope for all the owners of those bricked devices. Google is also seeing a small portion of devices that are having a flash memory issue that’s corrupting the file system, a spokesperson told CNET in an email Thursday afternoon. This issue is not related to the firmware update, they said.
Due to the automatic updates, the fix won’t help those users whose devices are already affected, but thankfully it’s a plus point that Google also promised it will be replacing affected devices even if they’re previously out of warranty.